FAQ

What are the available payment methods in Oscar Rattan?

Cash on delivery
 Prepaid electronic wallet
credit cards
Installment available through banks
The installment available through installment companies
 Add a purchase voucher (if available) regardless of the payment method.

Is there a warranty on Oscar Rattan products?

Yes, there is a warranty depending on the product itself and the materials used in it. 
The warranty period ranges from 1 year to 3 years. 

How do you buy from our site Oscar Rattan?

First: Choose the product
The products are distributed according to their type, and you can search for any product through the site's distribution based on the type of product.
You can also select the product through the search box at the top of the page by the product name, type, or desired brand.
Secondly: Product Specifications
You can review and find all the information about the product from the product details at the bottom of the page.
"Make sure to select the product and add it to the shopping cart after reviewing all the details and confirming the quantity required, then click on "Complete Order".
Third: After confirming the products, you must work on the request.
Verification of personal details (name, address, and phone number)
"Select the delivery address in case of registering more than one address, then click on 'Next'"
Check the shipping costs
You can specify the payment method.
Fourth: Confirm the request
After selecting the payment method, you can click on "Place Order" and you will receive an email with all the details.

What is the delivery time for the order to the customer?

The delivery time for orders varies according to the type of product and the delivery address according to the following distribution: all products except furniture from 3 to 5 working days within Cairo and Giza, from 3 to 7 working days for all governorates outside Cairo and Giza.