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The essentials before your order arrives. We confirm the estimated date, charges and any extra services before you confirm your order.
Estimated from order confirmation and receipt of any required deposit. Product-specific or custom-order dates are explained before confirmation, and we notify you of changes.
Within the areas we serve. Charges for other orders are disclosed before confirmation. Extra crane or installation services are excluded unless expressly included.
Where corridors and stairs allow safe access. For higher floors or unsuitable access, crane arrangements, charges and responsibilities are confirmed in advance.
Record visible damage or differences from your order and tell the delivery team and customer service promptly. Signing or the team leaving does not remove your right to report hidden defects.
This is a summary. Read the full shipping policy for all terms, your rights and Oscar Furniture’s responsibilities.
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